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21/07 Priyanka Rane
HR Consultant at SSV HR Services

Views:22 Applications:8 Rec. Actions:Recruiter Actions:2

Customer Service Role - Inbound Voice Process (1-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 168121

Profile: Customer Service Executive

Work from HOME

Only Graduates can apply

Should have at least 1 year of customer service / call center / voice experience.

System Configuration Required: i3 processor and above, Windows 10 and above, 4 GB RAM and above, Minimum 7 MBPS internet speed.

Job Role:

- Manage incoming phone calls

- Identify and assess customers- needs to achieve satisfaction

- Build sustainable relationships and trust with customer accounts through open and interactive communication

- Provide accurate, valid and complete information by using the right methods/tools

- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

- Keep records of customer interactions, process customer accounts and file documents

Salary: 23K CTC

Shift Time: 8 AM - 9 PM ( Any 9 Hours Shift )

2 Days off

Book you interview- Call or Whatsapp Priyanka : 8879437943

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