Recruiter at Career Chat Consultancy
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Customer Service Role - Inbound Process - Pharma (1-1 yrs)
- Inbound Process
- Excellent Communication (Only English). Telecalls experience is mandatory
- Interacting via various channels, such as live chat, emails, social media and direct calls
- Modifying sales pitches in response to customer demand
- Acquiring and retaining contact information databases
- Put forward suggestions in accordance with the requirements of the consumer
- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
