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18/11 Hemlata
Recruiter at Career Chat Consultancy

Views:19 Applications:5 Rec. Actions:Recruiter Actions:5

Customer Service Role - Inbound Process - Pharma (1-1 yrs)

Thane/Navi Mumbai Job Code: 300609

- Inbound Process

- Excellent Communication (Only English). Telecalls experience is mandatory

- Interacting via various channels, such as live chat, emails, social media and direct calls

- Modifying sales pitches in response to customer demand

- Acquiring and retaining contact information databases

- Put forward suggestions in accordance with the requirements of the consumer

- Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

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