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17/06 Sonia Thakur
HR Consultant at Renovate Career Management

Views:12 Applications:7 Rec. Actions:Recruiter Actions:1

Customer Service Role - Hospitality/Apparel (2-7 yrs)

Chennai/Hyderabad/Mumbai Job Code: 218789

Position: Fashion Consultant/Stylist/Asst.SM

This role will be responsible for engaging with our customers to provide an exceptional experience in-store.

Payroll : Third Party


- Help clients with designing their shirts basis their tastes and preferences

- Understanding of fabrics and customizations and conveying the same to clients

- Understand customer issues over time and develop solutions to pre-empt customer needs and questions

- Updating system with orders, customer details and communicating with the production team on order fulfilment.

- Provide customer care to customers by email and phone as and when required.

- Liaise with our in-store master tailors to take measurements and fix individual customer issues

- Daily Cash & Bank transactions

- Visual merchandising and store display.


- 2+ years experience in customer service in the hospitality sector. Any experience in retail is a bonus.

- Proficient in MS Office - Excel, Word and email.

- Exceptional communication skills, both written and verbal

- Customer service oriented with a natural desire to care for the needs of others

- Deep desire to put drive & effort into your work

- Knowledge and passion for men's fashion and style trends

- Knowledge about men's tailoring, pattern design, garment alterations, and fabrics preferred.

Reports to: Team Lead/Manager based on position.

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