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05/02 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:35 Applications:22 Rec. Actions:Recruiter Actions:15

Customer Service Role - Healthcare (0-1 yrs)

Anywhere in India/Multiple Locations Job Code: 311007

- Opportunity within a company with a solid track record of performance

- Flexible working options

- Opportunity to make a positive impact

Our client is to assist each client in obtaining a life free from OCD and other anxiety disorders. Our client is compassionate, responsive and caring team provides expertise and support that will lead you towards the path of freedom and optimal health.

The Job

Your responsibilities will include:

- Answer phone calls and respond to customer inquiries.

- Schedule, edit, and cancel appointments as requested by the customer.

- Escalate customer requests as needed.

- Educate clients on services to enhance their overall experience.

- Contribute to the continuous improvement of our services based on client input.

Ideal Candidate

- The ability to fluently understand, speak, read, and write in English is required to be able to effectively liaise with stakeholders in the region.

- Experience in client services, customer support, or a related role preferred.

- Excellent communication and interpersonal skills.

- Must have a confidential, private location to work remotely with reliable internet access.

- Ability to thrive in a fast-paced environment and manage multiple priorities.

- Must be able to work with sensitive information and maintain a high level of confidentiality.

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