HR Consultant at SSV HR Services
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Customer Service Role - FMCG (1-5 yrs)
We are pleased to announced that we are hiring for Customer service role in FMCG Company.
Location: Bhandup ( Only nearby candidates can apply )
Qualification: HSC / Graduate
Only Female can apply
Good communication skills
At least 1 year of experience in Customer Service of any industry.
Job Profile:
- Answer incoming calls and emails in an efficient manner
- Identify customer questions, concerns, and overall needs
- Provide accurate answers and solutions to customer queries
- Address customer complaints in a compassionate and patient manner
- Redirect customers to appropriate teams and/or departments as needed
- Help sales team generate leads, identify potential leads and forward to sales reps
- Develop professional relationships with ongoing customers through excellent customer service
- Follow-up with callers on complaint and/or question resolution status
- Follow company communication procedures, policies, and guidelines at all times
- Perform each duty above with our customers- satisfaction as the number one priority
Shift Timing: 10 AM - 6 PM
Week Off: Sunday fixed off
Salary: 3 Lac + Attractive Incentives
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
