HR at Reflekt Sustainables
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Customer Service Role - FMCD (1-8 yrs)
We are searching for a Customer Service Agent for the Indian market
YOUR TASKS :
- First contact person for our customers in the Indian market
- Fast and courteous answering of requests via email and chat, individual customer advisory and direct conversation
- Inspire our customers and maintain the positive image of our brand
- Analyze the service volume and close coordination of improvements with our Marketing and Operations teams
- Support the optimization of processes
REQUIREMENTS :
- Fluency in Hindi and English
- University degree and/or professional experience in customer service
- Excellent communication skills, empathy and positive attitude - you love the exchange with other people and being the link to our customers from the first day on
- Understanding and patience also in stressful situations - you really want to convince every customer and to find the best solutions
- Hands-on attitude, a structured way of working and eye for detail
- Interest in the area of home and sustainability, ideally an affinity for social media
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
