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27/10 Madhushree Vemparala
Recruitment Executive at Menschen Consulting

Views:29 Applications:16 Rec. Actions:Recruiter Actions:0

Customer Service Role - Education (1-8 yrs)

Anywhere in India/Multiple Locations Job Code: 240310

Customer Service Representative 


- Initial call with Customer

- Explain to customers about the company, courses, etc.

- Account creation with all details

- Support Scheduling 1st call with Students

- Feedback call with customers post Demo Class

- Feedback loop to Teaching Operations

- Payment Process & follow up

- Teacher-student mapping support

- Monitor Student Feedback & take corrective action

- Lead Experience Feedback meeting with other functions

- Support Background Check process for Teachers

- Any other task that the organization may require

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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