HR Consultant at SSV HR Services
Views:69 Applications:39 Rec. Actions:Recruiter Actions:6
Customer Service Role - eCommerce (1-5 yrs)
We are pleased to announce that we are hiring for the one of the reputed E-Commerce Company in Mumbai.
WORK FROM HOME
Profile : Customer Service Representative
Department: Social Media
Number of Openings : 5
Location: Dadar ( Prabhadevi )
Qualification : HSC / Graduate
- Good verbal and written communication skills
- At least 1 year of experience in Customer Service role from any Industry.
- Should be comfortable working in Rotational Shift.
Job Profile :
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Shift Time : 24 X 7 ( Any 9 Hours Shift )
Salary : 3 Lac + Performance-based Incentives
Book your interview slot Call / Whatsapp Priyanka : 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
