Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - eCommerce (0-5 yrs)
Customer Service
- Fantastic work culture
- Leadership Role
- Flexible working options
- Our client diversifies in many ecommerce platforms, we have accounts on eBay, Amazon, Etsy, and we also have two personal ecommerce websites.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- You have to reply our customers via text and solve their issues regarding the products we sell.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
Skills Required :
- Candidates should be good in English and communication.
- No target! We will provide paid training that will help and ease your work.
- We expect a growth oriented, flexible and accountable candidate for our team.
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