Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - Domestic Voice Process - Recruitment Firm (1-5 yrs)
Our client is a promising placement company, operating mainly in the regions of Andhra Pradesh, Telangana, Karnataka, and Tamilnadu. Our client has been offering a wide range of staffing and placement solutions across different industries, private, public sectors and for companies of all Sizes.
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate :
- You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
