- Opening within a company with a solid track record of success

- Join a market leader within the Recruitment Industry

- Great work culture

- Established in 1999, our client have grown to be the largest international recruitment company of its kind in the region.

- They are NOT BROKER, they are the only company in the industry which fully owns its offices around the world, currently in 15 countries.

- They have special government support in every country because we are legal and ethical, ensuring citizens are treated with the highest possible standards.

The Job

- Our client is looking for Customer Services Agent with a natural flair of delivering unforgettable service at their Customer Contact Centre located in Ahmedabad, India.

Your responsibilities will include:

- As a Customer Services Agent, you will provide service excellence to customers through telephone, ensuring that customer satisfaction is optimized in every interaction.

- Your responsibilities will include making new reservations and changes to existing reservations, quoting the correct fares, rules of carriage, issuance/ re-issuance of tickets, and processing of refunds.

- In addition, you will support E-commerce and Frequent Flyer Program activities.

Ideal Candidate

- High School Qualification with 1 year of customer service experience

- Having completed IATA or airline Basic Tariff course is preferred

- Excellent written and spoken English to be able to liaise effectively to different stakeholders across the region.

- Interactive, customer service oriented with warm, cheerful and expressive personality

- Customer focused and always drives customer satisfaction when responding to customer enquiries and calls

- Flexible to work on shifts.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.