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13/12 Meenakshi
Director at Recruiting India

Views:71 Applications:33 Rec. Actions:Recruiter Actions:22

Customer Service Role - Chat Process (0-1 yrs)

Bangalore Job Code: 248019

We are looking for AGL- Chat

Description :

- Handling customer queries on Web Chat, E-mails and Social Media. 


- Educate current and potential customers with product and service information. 


- Maintain accurate customer records. Identify and escalate priority issues to the Team Leader and Ops Team.

Skills Required : 


- Excellent communication skills

- A team player

- Active listening and questioning

- Quickly build trust and confidence with customer

- Own and resolve customer issues efficiently, effectively and empathetically

- Excellent comprehension and articulation skills

- Excellent communication skills written

Shift : UK Rotational

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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