Business Support Manager at Snaphunt Pte. Ltd.
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Customer Service Role - Call Center (0-5 yrs)
-Opportunity within a company with a solid track record of performance
-Work alongside & learn from best in class talent
-A role that offers a breadth of learning opportunities
Our client Vision is: "Love people for who they are and help guide them to clarity."
The Job
You will be responsible for :
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
Ideal Candidate
- You have at least 1 year of experience within a Customer Service role, ideally within the Hospital / Health Care/health and Insurance industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have a working knowledge of Communication skills
- You are a strong team player who can manage multiple stakeholders
- You pay strong attention to detail and deliver work that is of a high standard
- You are highly goal-driven and work well in fast-paced environments
- Must have reliable & high-speed internet, PC, headset, microphone, and a quiet work area.
