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05/02 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:26 Applications:15 Rec. Actions:Recruiter Actions:7

Customer Service Role - Call Center (0-5 yrs)

Anywhere in India/Multiple Locations Job Code: 311001

-Opportunity within a company with a solid track record of performance

-Work alongside & learn from best in class talent

-A role that offers a breadth of learning opportunities

Our client Vision is: "Love people for who they are and help guide them to clarity."

The Job

You will be responsible for :

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Working with various internal teams to ensure prompt and accurate order processing and delivery.

- Escalating customer feedback as required.

Ideal Candidate

- You have at least 1 year of experience within a Customer Service role, ideally within the Hospital / Health Care/health and Insurance industry.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You have a working knowledge of Communication skills

- You are a strong team player who can manage multiple stakeholders

- You pay strong attention to detail and deliver work that is of a high standard

- You are highly goal-driven and work well in fast-paced environments

- Must have reliable & high-speed internet, PC, headset, microphone, and a quiet work area.

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