HR Consultant at SSV HR Services
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Customer Service Role - BPO (2-5 yrs)
Urgent requirement for E-Commerce Company
WORK FROM HOME
- HSC/Any Graduate can apply
- Should have excellent communication Skills
- International Voice experience will be added an advantage
- Should be comfortable working in Night Shift
Jo Profile :
- Interact with customers via phone, email, online chat, in person, social media
- Resolve customer problems and complaints
- Answer any questions a customer has
- Setup and resolve problems with customer accounts
- Provide price information
- Handle inquiries about deliveries
- Verify customers
- Keep records of customer interactions and transactions
- Engage with customers
- Direct unresolved issues to a different department if needed
- Communicate and coordinate effectively with internal departments
- Provide customers with information on any open orders and invoices
- Maintain customer database
Shift Time : Rotational Shift
Week off: Sunday Only
Salary : 3 Lac
Contact or Whatsapp Priyanka 8879437943
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