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23/07 Radhika
Senior Recruiter at Sylantech

Views:418 Applications:119 Rec. Actions:Recruiter Actions:3

Customer Service Role - BPO (0-4 yrs)

Gurgaon/Gurugram Job Code: 124187

Responsibilities :

- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

- He/She must show the willingness to learn new things every time and then.

- Must discuss every matter with its supervisor or team leader to get any issue sorted

- Giving a resolution to the customers or clients should be the whole and sole responsibility. Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

- Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

- Cab will be provided

- Rotational Shift  


- English communication is must

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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