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14/05 HR@Sana
Central Hiring Head at Sana Search International

Views:6 Applications:5 Rec. Actions:Recruiter Actions:0

Customer Service Role - BPO (0-3 yrs)

Metros/Anywhere in India/Multiple Locations/Andhra Pradesh/Bangalore/Bihar/Chandigarh/Chennai/Delhi/ Job Code: 213213

WORK FROM HOME - PAN INDIA( DAY SHIFT VOICE / Blended )-

( Aviation / Bpo / commerce(Companies ) Blended - Voice process ( WORK FROM HOME - PAN INDIA )-

Share your cv 2 9311350356

A Customer Service Representative must have :

- Excellent verbal, written and listening skills

- Should have good command over Grammar and Fluency in English

- Should not have any MTI while conversing

- Details of several functions to provide quality service

- Good knowledge of computers

- Ability to Write/ type messages to ensure professional tone JOB DESCRIPTION:

- Handle queries and complaints of the Amazon related to products

- Transaction handling Services, Problem Solving Efficiency

- Numerical Ability, High level of accuracy

- Energetic, friendly and approachable individuals that understand the impact of great customer service

- Responsible to deliver high quality and productivity results that meet the identified targets

- Strong ability to multitask and take fast decisions independently

- Maintains composure and patience with customers 


JOB SUMMARY :

- This position requires the candidate to be pro- active, energetic, high on ethics and on- the- toes so as to render services for the following tasks effectively.

- Graduates with 1 year experience in any domain.

- Excellent in English and Hindi.

- Salary : 23k CTC, 18.2k TH

- 6 days working & 1 rotational week off

- Shift Timings : 9am to 9pm rotational shift

- Should have their own laptop and WIFI connection

- Laptop configuration : 4GB RAM, i3 processor, Windows 10

- Should have all relevant documents

share your cv 2 9311350356 

- Need very good Communication Skill 

Rounds of Interview.

- HR Round

- Versant Round (4,5 or 6 )

- Client Round

- Operations Round

- Documents required :-

1) Updated resume

2) Aadhar Card

3) PAN Card

4) Educational documents

5) Relieving letter

6) Payslips (Last 3 months)

7) Electricity bill / Rental agreement / Gas bill / PG receipt.

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