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08/02 Brijendra Kumar
HR Recruiter at Perion Human Capital Solution

Views:22 Applications:14 Rec. Actions:Recruiter Actions:8

Customer Service Role - BPO (0-3 yrs)

Noida Job Code: 197376

We have urgent requirement for Customer Service for Noida location.

Looking immediate joiner with relevant experience.

Experience : Inbound Process 0- 3 year relevant experience.

Designation :- Customer Service Advisor

Location : Noida

Gender : Male & female

Product : E-Commerce

Inbound process :- Domestic

Salary :- Up to 2 LPA

Experience : 0 to 3 yrs

Job Role :

- Communicate with current and potential clients via telephone, email, online chat, or social media

- Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines

- Maintain a courteous and calm manner at all times to de-escalate stressful situations

- Document personal information to create, update, or adjust customer accounts

- Prepare call-related information for purposes of auditing and reporting

- Provide and respond to feedback about any aspect of the job or its duties

- Suggest products and services to clients based on their requests and needs

- Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders

Job Specification :

- Minimum 0-3 year of relevant work experience

- Good/Excellent communication

- Presentable

- High on energy

- Costumer Handling skills

- Objection handling skills

- Spontaneous

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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