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24/03 Priyanka
HR Recruiter at Conneqt Business Solutions

Views:34 Applications:7 Rec. Actions:Recruiter Actions:0

Customer Service Role - BPO (0-2 yrs)

Bangalore Job Code: 116107

- To Answer queries/resolve problems of customers through Inbound.

- Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

- Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria :

- Good speak, read & Write English & Hindi mandatory.

- Able to communicate confidently and politely, with good speaking skills.

- Awareness on Banking or Banking products.

- Detailed knowledge of intricacies of Banks products and how they compare against competitors.

- Good typing skills (Quality & Speed)

- Ability to handle telephonic conversations

- Good Listening & Comprehension skills

- Should be flexible to work in 24/7 shift


NOTE :


- Please note that due to the COVID-19 breakout, we are not conducting any face-to-face interviews, and are rather going for TELEPHONIC interviews.


- Please reach out on the following numbers to know more about the job profile or to have a telephonic interview scheduled.


SNIGDHA

7406871017

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