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20/01 HR
Talent Acquisition at Aarav Institution of Management

Views:60 Applications:16 Rec. Actions:Recruiter Actions:0

Customer Service Role - BPO (0-1 yrs)

Bangalore Job Code: 254657

Warm Greetings!!

Position Summary

This role is responsible for effective customer service, by achieving set targets, helping the customer to buy the right product, handling customer queries effectively, using the product/technical knowledge they possess to companies- benefit in adherence to company norms.

Job Description

1. Maintains positive relations and rapport with Customers.

2. Using the technical skills and/or product knowledge to help the customers buy the right product.

3. Handle customer queries effectively.

4. Give tours of facility and provide customer feedback

Education and Experience

- Under Graduates/Graduates

- Fresher

Desired Skills and Abilities

- Excellent Communication Skills

- Customer Focus and Being Attentive

- analytical skills

- Active listening skills

- Ability to comprehend the customer requirement well

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