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05/08 Wellseeta Dsouza
Research Associate at Antal International

Views:25 Applications:7 Rec. Actions:Recruiter Actions:1

Customer Service Role - BFSI (2-6 yrs)

Chennai/Mumbai Job Code: 227327

Customer Service


Key responsibilities :

- Responsible for client origination and understanding the client's debt requirement.

- Utilize all possible channels to market Clients capabilities and products, to generate market interest

- Create large marketing lists for outreach, working with the credit and risk teams

- Work closely with the marketing team to implement marketing campaigns on digital media

- Call and reach out using LinkedIn / other sources to large number of companies from the identified lists / leads generated from marketing campaigns

- Initiate and manage client engagement by building relationships at treasury, finance and CXO level.

- Work closely with the Client Solutions team, Risk, legal and other internal stakeholders to build early client engagement.

Desired Skills and Experience :

- MBA Finance/ CA

- Possess relevant experience in business development for various channels in Credit rating agencies, Credit bureaus, Banks, NBFCs, wealth management

- Experience in cold calling, client engagement at scale

- Present / articulate / position an idea compellingly with strong oral and written communication skills.

- Preferably articulate in multiple languages - Tamil, Hindi - in addition to English. Other southern languages / Marathi will be a plus

- Strong networks in region of work across corporates and NBFCs

- Able to engage with Promoters, CFOs and Treasury heads to build relationships and originate business, be able to present the company / products / capabilities very well

- Strong selling skills, able to present own position and company well.

- Tenacious, hardworking and results oriented. Disciplined with strong work ethic and integrity

- Self-starter, able and willing to take initiative

- Able to withstand pressure and perform

- Good technical understanding of finance / credit / ratings

- Ambitious and Ability to work in a fast-paced dynamic environment

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