HR Recruiter at Conneqt Business Solutions
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Customer Service Role - Banking Process (0-4 yrs)
Job Purpose :
- To Answer queries/resolve problems of customers through Inbound.
- Attend Inbound & Outbound calls, sometime respond through email and chat to customers.
- Provide correct and quality information to customers on every call, promote good listening and English grammar skills.
Eligibility Criteria :
- Speak, read & Write English & Kannada or English & Telugu
- Able to communicate confidently and politely, with good speaking skills.
- Awareness on Credit cards.
- Detailed knowledge of intricacies of Banks products and how they compare against competitors.
- Good typing skills (Quality & Speed)
- Ability to handle telephonic conversations
- Good Listening & Comprehension skills
- Should be flexible to work in 24/7 shift