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30/04 Priyanka
HR Recruiter at Conneqt Business Solutions

Views:274 Applications:72 Rec. Actions:Recruiter Actions:0

Customer Service Role - Bank (0-4 yrs)

Bangalore Job Code: 118479

Job Purpose:

- To Answer queries/resolve problems of customers through Inbound.

- Attend Inbound & Outbound calls, sometime respond through email and chat to customers.

- Provide correct and quality information to customers on every call, promote good listening and English grammar skills.

Eligibility Criteria :

- Speak, read & Write English & Kannada or English & Telugu

- Able to communicate confidently and politely, with good speaking skills.

- Awareness on Credit cards.

- Detailed knowledge of intricacies of Banks products and how they compare against competitors.

- Good typing skills (Quality & Speed)

- Ability to handle telephonic conversations

- Good Listening & Comprehension skills

- Should be flexible to work in 24/7 shift

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