HR Consultant at SSV HR Services
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Customer Service Role (1-5 yrs)
Grand Opening in Domestic Call Center.
Work from HOME
HSC / Graduated
- Prior experience with customer service and call centers in relevant job roles.
- Excellent communication and listening skills with good command over the English language.
Job Profile:
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets and customer queries.
Contact or Whatsapp Priyanka on 8879437943
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
