HR Consultant at SSV HR Services
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Customer Service Role (1-5 yrs)
Grand Opening in Domestic Call Center.
Work from HOME
HSC / Graduated
- Prior experience with customer service and call centers in relevant job roles.
- Excellent communication and listening skills with good command over the English language.
- Handle many inbound and outbound calls to customers and clients.
- Identify the needs of customers, resolve issues and provide solutions.
- Ensure you follow the customer service script provided by the company for uniformity.
- Also, be well read on company policies and the website for FAQs or policy related answers.
- Maintain good customer relations.
- Meet personal targets and work towards meeting team targets.
- Maintain records of the conversations with the customer and analyze the data.
- Write and submit timely reports on performance, targets and customer queries.
Contact or Whatsapp Priyanka on 8879437943