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16/07 Priyanka Rane
HR Consultant at SSV HR Services

Views:17 Applications:10 Rec. Actions:Recruiter Actions:2

Customer Service Role (1-5 yrs)

Mumbai/Navi Mumbai/Thane Job Code: 167443

Grand Opening in Domestic Call Center.

Work from HOME

HSC / Graduated

- Prior experience with customer service and call centers in relevant job roles.

- Excellent communication and listening skills with good command over the English language.

Job Profile:

- Handle many inbound and outbound calls to customers and clients.

- Identify the needs of customers, resolve issues and provide solutions.

- Ensure you follow the customer service script provided by the company for uniformity.

- Also, be well read on company policies and the website for FAQs or policy related answers.

- Maintain good customer relations.

- Meet personal targets and work towards meeting team targets.

- Maintain records of the conversations with the customer and analyze the data.

- Write and submit timely reports on performance, targets and customer queries.

Contact or Whatsapp Priyanka on 8879437943

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