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17/03 Bradley Giuseppe
Operations at Bridgepoint Capital N.V

Views:7 Applications:3 Rec. Actions:Recruiter Actions:3

Customer Service Role (1-2 yrs)

Anywhere in India/Multiple Locations Job Code: 263044


- Handle customer inquiries and complaints

- Provide information about the products and services

- Troubleshoot and resolve product issues and concerns

- Document and update customer records based on interactions

- Develop and maintain a knowledge base of the evolving products and services

- Heavy Data Entry

- Answer high-volume calls and or emails daily

Qualifications :

- Previous experience in customer service, sales, or other related fields

- Ability to perform other duties as required to successfully meet the needs of the business and department

- Ability to prioritize and multitask

- Positive and professional demeanour

- Excellent written and verbal communication skills

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