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06/06 Devendra Gohad
HR at TransTech Pvt Ltd

Views:150 Applications:40 Rec. Actions:Recruiter Actions:8

Customer Service Role (1-13 yrs)

Pune Job Code: 216848

- Manage large amounts of incoming phone calls

- Generate sales leads.

- Identify and assess customers- needs to achieve satisfaction.

- Build sustainable relationships and trust with customer accounts through open and interactive communication.

- Provide accurate, valid and complete information by using the right methods/tools.

- Meet personal/customer service team sales targets and call handling quotas.

- Proven customer support experience or experience as a Client Service Representative.

- Track record of over-achieving quota

- Strong phone contact handling skills and active listening

- Familiarity with CRM systems and practices.

- Customer orientation and ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills

- Ability to multi-task, prioritize, and manage time effectively.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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