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23/12 Aditya Dasgupta
Managing Partner at Adam Ventures LLP

Views:33 Applications:18 Rec. Actions:Recruiter Actions:14

Customer Service Role (0-6 yrs)

Mumbai Job Code: 249858

Voice Process - Kotak Securities

Job Profile : 

- Have to resolve customers query over voice/chat

Education : HSC/Graduate from a Government Recognized University

Age : Should be between 18 to 35 Years

Experience : 


- Minimum 6 months of Experience from customer service, Hospitality, international calling experience. 


- Telecom/D2H Only if the candidate is good.

Skills :

- Good Communication in the applicable languages (English / Hindi / Marathi)

- Spoken skills for Inbound & Outbound

- Written skills for Email

- Customer Service skills

- 30 WPM with 90% accuracy

- Versant 5

- Ability to multitask

- Technical proficiency in MS office products required (Excel, Word, etc.,)

Shift :

- Rotational Shift 24- 7 (Male )

- 7 AM to 8 PM (Female) Any 9 hours

- 1 Rotational Week Off

- Pick up/Drop available in between 11 PM to 6AM

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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