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23/12 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:46 Applications:29 Rec. Actions:Recruiter Actions:13

Customer Service Role (0-5 yrs)

Kolkata Job Code: 249824

-Great Opportunity

Our client is a Job Consultancy and Recruitment Agency having specializes in reducing the clutter and streamlining manpower hunting for companies no matter how Big or Small. We provide end-to-end hiring solutions. Thus, acting as a Platform. We bridge the gap between the leading companies and the Career Aspirants.

The Job :

Your Responsibilities will include :

- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.

- Handling inbound calls and emails in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Escalating customer feedback as required.

- International Inbound Process

Ideal Candidate

Skills Required:

- You have at least 1 year experience within a Customer Service or Customer Success role, ideally within the telecommunications industry.

- Experience covering Consumer is strong plus.

- You possess excellent interpersonal as well as written and verbal communication skills.

- You are adaptable and thrive in changing environments

- You are highly goal driven and work well in fast paced environments

- You are a strong networker & relationship builder

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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