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30/07 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

Views:14 Applications:13 Rec. Actions:Recruiter Actions:4

Customer Service Role (0-2 yrs)

Noida Job Code: 226047

-Leadership Role

-Flexible working options

-Strong opportunities to progress your career

Our Client specialize in digital media and marketing, B2B solutions, business development, back office and cloud services, Web 2.0, SEO/SMO/SEM/SMM, and more.

The Job

You will be responsible for :

- Managing productive and professional relationships with the clients.

- Alibaba GGS customer account diagnosis.

- Resolving customer issues and concerns.

- Identifying and communicating customer needs.

- Ensuring customer satisfaction.

- Developing and implementing strategies to grow the customer base.

- Client retention and revenue targets from the assigned pool of clients.

Ideal Candidate :

Skills Required :

- Excellent communication & presentation skills.

- Strong data analysis and MS Excel/Google Spreadsheet skills.

- Ability to work well in a team environment.

- Strong interpersonal skills.

- Must have a laptop and a smartphone.

- Must be willing to join immediately.

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