Deputy Manager HR at Decker Logistics Pvt. Ltd/VALUESHIPR
Views:94 Applications:2 Rec. Actions:Recruiter Actions:2
Customer Service - Logistics Industry (0-3 yrs)
- Coordinate & help sales team & Product Team
- Solve customer queries
- Engage customers to do more business
- Ensure smooth Completion of all system
- Answer incoming calls for customer care & transaction info
- Filling & updating CRM for every incoming & outgoing call
- Listen, record & solve customer queries
- Sending transactional emails, SMS & calls whenever required
- Responsible for successful on-boarding of all customers
- Working on customer Feedback
- Periodically meet customers Out of Office
- Make calls to customers for sales closures.
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