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01/06 Kumaresh Singh
CEO at Mindreamers

Views:27 Applications:12 Rec. Actions:Recruiter Actions:1

Customer Service/Inbound Voice Role (0-2 yrs)

Delhi NCR/Noida Job Code: 328467

Responsibilities :

- Resolve customer complaints via Call.

- Customer care representative will manage inbound and outbound calls/chats/emails.

- Providing exceptional customer service experience to the customers

- Customer focused approach.

- Ability to multi-task, set priorities and a self-starter.

- Responding promptly to customer inquiries.

- Ensure customer satisfaction and provide professional support.

Requirements :

- Excellent command on spoken English with fluency.

- Flexibility to work in the corporate environment

- Ensure customer satisfaction and provide professional support.

- Previous experience in a customer support role is a plus

- Excellent communication skills along with active listening.

- Any fresher graduate can apply.

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