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26/05 Arjuman Nasreen
HR & TA Specialist at Datastraw Technologies Pvt Ltd

Views:3 Applications:2 Rec. Actions:Recruiter Actions:2

Customer Sales Role - D2C Voice Process - BPO (0-5 yrs)

Mumbai Job Code: 274673

Company Overview :

Our client is a dynamic direct-to-consumer (D2C) company specializing in oral hygiene, with a mission to empower individuals to lead healthier lives through their high-quality and innovative product range. As a Sales Representative, you will play a vital role in promoting their products, generating sales, and fostering customer loyalty.

Job Summary :

We are seeking a motivated and target-driven Sales Representative to join our team. In this role, you will be responsible for making outbound sales calls to medical representatives and dentists to understand their requirements, focusing on upselling products and ensuring customer satisfaction. As a crucial member of our sales force, you will directly contribute to the company's growth and success.

Responsibilities :

1. Conduct outbound sales calls daily to medical representatives and dentists, explaining the products, gaining insights, and trying to generate sales.

2. Build rapport and establish strong relationships with medical representatives and dentists through effective communication, active listening, and a consultative approach.

3. Identify customer needs, recommend suitable products, and upsell additional items to enhance their experience.

4. Collaborate with the sales team to meet daily and monthly sales targets and contribute to overall revenue goals.

5. Maintain accurate and detailed records of customer interactions, orders, and feedback in our CRM system.

6. Stay up-to-date with product knowledge, industry trends, and competitor offerings to effectively position our products and differentiate them in the market.

7. Continuously improve sales techniques and product knowledge through training and self-development.

Requirements :

1. Previous experience in sales, preferably in a target-driven environment. Experience with upselling and retention strategies is highly desirable.

2. Exceptional communication skills, both verbal and written, with a persuasive and customer-focused approach.

3. Strong interpersonal skills to build relationships and connect with customers effectively.

4. Ability to handle pressure, meet deadlines, and work independently to achieve sales targets.

5. Detail-oriented with excellent organizational and time management skills.

6. Proficiency in using CRM software and other sales tools.

7. A passion for the oral hygiene industry is a plus, as it will contribute to your ability to connect with customers and promote our products effectively.

Benefits :

1. Competitive salary package with attractive incentives and bonuses based on performance.

2. Opportunities for career growth and advancement within the company.

3. Comprehensive training and ongoing support to enhance your sales skills and product knowledge.

4. Positive and collaborative work environment, fostering teamwork and personal development.

Job Details :

Employment Type : Full-Time, Permanent

Work Mode : Work From Office (Mumbai) or Remote

Shift Duration : 9 hours per day

Shift Type : Fixed

Work Timings : Anytime between 10 AM to 10 PM

Work Days : 6 days a week

Note : The job description provided above is a general outline of responsibilities and qualifications and may be subject to change based on the company's requirements.

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