Job Description :

There is an urgent requirement with one of leading financial services location based in (Rajim, Kurud) Chattisgarh-

Designation- Customer Sales Officer

Product- Microfinance

Key Areas-

1. Identification of potential village/ area for operation through village/area survey

2. Conducting village/area level meetings and discuss about various services offered by it.

3. Identification of potential customers in approved village/ area

4. Identification of target customers for providing microfinance Plus services

5. Loan origination

6. Completing all necessary documentations and field verifications of all potential customers who apply for loan

7. Collection of loan recovery and deposit in the bank

8. Monitoring and follow up of loan recovery and loan utilization

9. Counter party verification of potential customers during origination and before appraisal

10. Adhering to rules and norms prescribed

11. Adhering to basic code of conduct and fair practices code defined for microfinance industry

12. Maintaining healthy portfolio and 100% recovery rate

13. Conducting pre-disbursement and post-disbursement visits

14. Maximum customer retention and relationship management

15. Providing training to new CSOs

16. Dealing with the customers in proper manner as prescribed under code

17. Commitment and dedication for business growth and profitability of the branch

18. Assist Customer Service Executive to generate new business

19. Complying to all the requirements by the Branch and HO

20. Working towards fulfilment of Objectives set and give respect to the values

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