Senior H R Recruiter at Peoplemint Consultants LLP
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Customer Relationship Officer (2-5 yrs)
Job Responsibilities:
- Developing and sustaining long-lasting relationships with customers.
- Calling potential customers to explain company products and encourage purchases.
- Answering customers' questions and escalating complex issues to the relevant departments as needed.
- Developing in-depth knowledge of company products.
- Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints
- Develop strategies for more effective sales, both individually and as part of a team
- Maintain positive business and customer relationships in the effort to extend customer lifetime value
- Inform leads and customers of current promotions and discounts
- Promote specific products as directed by upper management
- Answer all lead and customer questions accurately; prioritize and/or escalate lead and customer questions as needed
- Facilitate cold and warm calls to prospective leads; schedule and follow through on calls with leads and current customers Source and work customer referrals
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
