Recruiter Logo
Now Apply on the Go!
Download updazz Jobseeker App and get a seamless experience for your job-hunting
18/02 Madhees
HR at Madhees Techno Consulting

Views:74 Applications:32 Rec. Actions:Recruiter Actions:0

Customer Relationship Manager - IT (2-6 yrs)

Hyderabad Job Code: 147746

Madhees is looking for a Customer Relationship Manager(CRM) with 2-4 Years of relevant work experience. The candidate is responsible for engaging with key customers by building and preserving trusting relationships.

Number Of Posts: 5

Job Type : Full Time

Job Location : Hyderabad

Salary : Negotiable

Experience : 2-4 Years

Required Skills :

CRM, Client Handling, build positive relationships with new clients, strategic and analytical thinking.

Mandatory Qualifications :

- A bachelor's degree in Administration or related field.

- A minimum of 2 years experience.

- Excellent interpersonal and communication skills.

- Proficient in all Microsoft applications.

- Superior product knowledge.

- A team player with leadership skills.

- Maintain a positive attitude focused on customer satisfaction.

Roles and Responsibilities :

- Building and maintaining profitable relationships with key customers.

- Overseeing the relationship with customers handled by your team.

- Resolving customer complaints quickly and efficiently.

- Keeping customers updated on the latest products in order to increase sales.

- Meeting with managers in the organization to plan strategically.

- Expanding the customer base by upselling and cross-selling.

- Understanding key customer individual needs and addressing these.

- Conducting business reviews using CRM programs.

- Knowing your competition and strategizing accordingly.

Add a note
Something suspicious? Report this job posting.