HR at Madhees Techno Consulting
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Customer Relationship Manager - IT (2-6 yrs)
Madhees is looking for a Customer Relationship Manager(CRM) with 2-4 Years of relevant work experience. The candidate is responsible for engaging with key customers by building and preserving trusting relationships.
Number Of Posts: 5
Job Type : Full Time
Job Location : Hyderabad
Salary : Negotiable
Experience : 2-4 Years
Required Skills :
CRM, Client Handling, build positive relationships with new clients, strategic and analytical thinking.
Mandatory Qualifications :
- A bachelor's degree in Administration or related field.
- A minimum of 2 years experience.
- Excellent interpersonal and communication skills.
- Proficient in all Microsoft applications.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
Roles and Responsibilities :
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Meeting with managers in the organization to plan strategically.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Conducting business reviews using CRM programs.
- Knowing your competition and strategizing accordingly.