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13/12 Sukhada Nigudkar
Founder at Inventure HR Consultants LLP

Views:24 Applications:9 Rec. Actions:Recruiter Actions:7

Customer Relationship Management Role - Jewellery (2-14 yrs)

Mumbai/Thane/Navi Mumbai Job Code: 303792

Designation : CRM (Customer Relationship Management)

Work Location : Andheri East

Working Hours : 9.30 am to 6 pm (Monday to Saturday)

Pick and Drop Facility : Pick up from Bhandup Station and Drop at Andheri Station

Job Role : We are seeking a position based in Mumbai to manage the Internal CRM & Operational activities for our existing and prospective customers.

Key Responsibilities:

- Ensure smooth flow of orders

- Custodian and Overlooking the Backend Sales processes:

- Order processing, invoicing, manage contracts, billing and collections.

Qualifications:

- Deep understanding of customer orientation and ability to meet and exceed customer expectations.

- Good exposure and understanding of the Jewellery industry is a must.

- Very strong communication skills

- Attention to detail.

- Efficient Problem-solving ability.

- Implementing newer ways that lead to increased efficiency and optimum use of available resources.

- Excellent presentation and customer relationship skills

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