24/11
Khushboo
Cluster Head at Hiring For Real Estate Company
Cluster Head at Hiring For Real Estate Company
Views:22 Applications:10 Rec. Actions:Recruiter Actions:1
Customer Relationship Management Role - Cosmetics (1-5 yrs)
Felisha Cosmetics : Customer Relationship Management
Felisha Cosmetics : Job Description
Felisha Website : https://felisha.in/
Customer Relationship Management :
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
- Co-ordinating with Vendors
