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18/11 Dhanush
HR at Black & White Business Solutions Pvt Ltd

Views:15 Applications:9 Rec. Actions:Recruiter Actions:0

Customer Interaction Officer - BPO (0-2 yrs)

Bangalore Job Code: 243979

Urgent Hiring for International BPO Customer Service Voice Process

For further details

Contact : HR Dhanush @ 9513644110

We currently have voice openings with the companies for

- Handling the customers inquiry and coordination with Sales. Handling calls, collecting and updating the database.

- Follow-up with customers & managing database of leads allocation

- Improvement and quality assurance programs

1) Banking process- Help in customer resolving their banking related queries.

2) Customer service executive (CSE) - Handling the customers calls on telecom related queries.

3) Tech Support (Technical Voice) -Trouble Shoot Technical Queries for various clients through voice, chat and email.

4) Customer service Semi Voice process.

Salary :

Fresher - up to 16-20k

Experience - up to 22-30k

Shift :US/UK Should be flexible with rotational Shift

Qualification:

10th, 12th, Graduate

Industry : BPO customer service ITES, BPO, KPO, LPO.

Required Experience : Fresher/1 Year experience in International Call center

Rounds of interview :

- HR round

- Versant

- Operation Round

Note : Interview rounds may differ for different process

For further details

Contact : HR Dhanush @ 9513644110

Email your resume 

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