HR at Black & White Business Solutions Pvt Ltd
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Customer Interaction Officer (0-4 yrs)
Dear Aspirant,
Hiring for International Customer Support and Technical Support for Freshers and Exp
Looking out for Fresher or Min 6 Month of Exp can apply.......
WALKIN WITH RESUME / WALKOUT WITH OFFER LETTER
[ONLY FOR FRESHER AND EXPERIENCED IN BANGALORE]
[LOOKING ONLY FOR IMMEDIATE OR IMMEDIATELY JOINING CANDIDATES]
1 day interview Process Shortlisted candidates will be awarded with Loyalty Bonus
Location : BANGALORE
In order to apply or attend
the rounds of interview
Eligibility Criteria : Any Graduate or Undergraduate with Minimum
- One year of International BPO experience(voice or blended)
Requirements and Skills
- Experience as a Customer Support Representative
- Understanding of how CRM systems work
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience when handling tough cases
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred
- Respond to customer queries in a timely and accurate way
- Identify customer needs and help customers use specific features
- Update our internal databases with information about technical issues and useful discussions with customers.
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Candidate should possess excellent oral and written communication skills
- Candidate with good customer service skills would be preferred
- Prior experience in Customer Service industry will be an added advantage.
- Should be open to work in Night shifts / Rotational Shifts.
- Experience as a Customer Support Specialist or similar CS role
Location: BANGALORE
Process - Telecom Process/Banking/Insurance / Technical
( INTERNATIONAL PROCESS AND DOMESTIC PROCESS)
the rounds of interview
1 day interview Process.....
Location : BANGALORE,PUNE,HYDERABAD
Only for Fresher and Experienced in Bangalore
Looking only For Immediate or Immediately Joining Candidates
For Further Details