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10/03 Dhanush
HR at Black & White Business Solutions Pvt Ltd

Views:34 Applications:11 Rec. Actions:Recruiter Actions:0

Customer Interaction Officer (0-4 yrs)

Bangalore Job Code: 262061

Dear Aspirant,

Hiring for International Customer Support and Technical Support for Freshers and Exp

Looking out for Fresher or Min 6 Month of Exp can apply.......

WALKIN WITH RESUME / WALKOUT WITH OFFER LETTER

[ONLY FOR FRESHER AND EXPERIENCED IN BANGALORE]

[LOOKING ONLY FOR IMMEDIATE OR IMMEDIATELY JOINING CANDIDATES]

1 day interview Process Shortlisted candidates will be awarded with Loyalty Bonus

Location : BANGALORE

In order to apply or attend

the rounds of interview

Eligibility Criteria : Any Graduate or Undergraduate with Minimum

- One year of International BPO experience(voice or blended)

Requirements and Skills

- Experience as a Customer Support Representative

- Understanding of how CRM systems work

- Excellent communication and problem-solving skills

- Multi-tasking abilities

- Patience when handling tough cases

- Candidate should possess excellent oral and written communication skills

- Candidate with good customer service skills would be preferred

- Respond to customer queries in a timely and accurate way

- Identify customer needs and help customers use specific features

- Update our internal databases with information about technical issues and useful discussions with customers.

- Monitor customer complaints on social media and reach out to provide assistance

- Share feature requests and effective workarounds with team members

- Inform customers about new features and functionalities

- Candidate should possess excellent oral and written communication skills

- Candidate with good customer service skills would be preferred

- Prior experience in Customer Service industry will be an added advantage.

- Should be open to work in Night shifts / Rotational Shifts.

- Experience as a Customer Support Specialist or similar CS role

Location: BANGALORE

Process - Telecom Process/Banking/Insurance / Technical

( INTERNATIONAL PROCESS AND DOMESTIC PROCESS)

the rounds of interview

1 day interview Process.....

Location : BANGALORE,PUNE,HYDERABAD

Only for Fresher and Experienced in Bangalore

Looking only For Immediate or Immediately Joining Candidates

For Further Details

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