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30/03 Atif Khatri
Founder & CEO at The Hiring Story

Views:255 Applications:47 Rec. Actions:Recruiter Actions:0

Customer Engagement Officer - Telesales - Healthcare (2-4 yrs)

Mumbai Job Code: 116482

What we can offer :

- An ego-free work culture & chance to be a part of a growing start-up team

- Daily challenges to be a better thinker & problem solver

Responsibilities :

- Handle about 80-100 calls on leads generated for clear aligner (Smile correction/ Smile straightening) services on our digital platforms.

- The initial call will be primarily a sales pitch followed by issue resolution and query handling.

- Describe the services and USPs of the same and try to generate maximum conversions. Continuous follow-ups with Potential clients/ patients.

- Handle dental specific queries pertaining to our services. Overall Problem solving for patients and coordination as necessary. Handle any operations related activities that may be required.

- Tabulate and record responses from all channels on excel. Generate relevant reports from the same.

- Schedule appointments for patients and coordinate with the required doctor who shall visit the patient

- Analyse the quality of calls and strive for improvement.

Requirements :

- 2-4 years of experience in TeleSales

- Bachelor's Degree in any discipline

- Excellent communication skills, both written and verbal

- Strong problem solving and analytical skills

- Self-driven, comfortable with a fast-paced, always-on, highly ambiguous environment

Benefits : High variable payouts

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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