Corporate Director - Principal Partner at Be Beyond
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Customer Communications & Success Lead (0-3 yrs)
Job Summary:
The position's objective is to effectively communicate company's offerings and capabilities to current and prospective users.
Experience: 0 - 3 years
Qualification: Any Graduate or MBA
Responsibilities and Duties :
- Respond to support requests from customers over chat, email, and phone
- Pro-actively reach out to customers over various channels to understand our gaps and their needs
- Write blog posts and articles to better communicate with our users and prospective customers
Required Skills :
- Relentless customer focus
- Ability to understand the domain (GST), the strengths and limitations of product, the needs and constraints of customers, and help them in a way beneficial to them
- Sharp listener
- Strong written (English) and verbal (English and Hindi) communication skills
- Strong in atleast 1 regional language
- Comfortable in Microsoft Excel
-Above average Analytical skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
