HR Manager at Telecom Clarus
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Customer Care Role - Voice Process - BPO (0-8 yrs)
Clarus Telecom India Pvt Ltd is hiring for Fresher Experienced for International Voice Process ( BPO Call Center ) with best salary offered (Salary starts from Rs. 14,000/- to Rs. 32,000/- ) plus incentive.
Process : Website / SEO / SMO / GLL / Mobile App
Skills :
- Candidate must be fluent in English
- Open for Night shift
Benefits :
- 5 Days working (Saturday & Sunday fixed off)
- Best Salary offered
- PF benefit
- Friendly work culture
Responsibilities :
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
Address :
Clarus Telecom India Private Limited
Godrej Genesis Building
Room No:1602, 16th Floor, Block EP & GP,
Salt Lake Sector V,
Nearest B us Stop - College More Gate No.1 (NEXA Showroom is in the ground floor)
Kolkata
Ananya
HR Manager
7003675814/7980183952
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