HR Consultant at SSV HR Services
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Customer Care Role - eCommerce (1-6 yrs)
We are pleased to announced that we are hiring for top reputed E-commerce company in customer service role.
Qualification: HSC / Graduate
2 Years of experience in customer service or any call center.
Job Description :
- Answer or make calls to clients to learn about and address their needs, complaints, or other issues with products or services
- Respond efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
- Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
- Build lasting relationships with clients and other call center team members based on trust and reliability
- Utilize software, databases, scripts, and tools appropriately
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service
Shift Time: 8 AM - 9 PM ( Any 9 Hours Shift )
Salary: 3 Lac + Attractive Incentives
Call or Whatsapp Priyanka on 8879437943
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