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26/03 Kinza Rehman
Assistant Manager Recruitment at V5 Global Services Pvt Ltd

Views:223 Applications:18 Rec. Actions:Recruiter Actions:5

Customer Care Associate - BPO (0-7 yrs)

Gurgaon/Gurugram Job Code: 31264

We are assisting one of our Consumer Durables Client for BPO Hiring - Day Shift |Gurgaon location, With excellent communication skills.

Job Responsibilities include :

1. Answer Inbound Complaint Calls as well as assist customers who have specific queries

2. Make outbound calls to take customer concerns or check satisfaction level

3. Listen to and record complaints in the customer service application

4. Answer queries and give clarity on desired information

5. Resolving problems by clarifying issues and escalating unsolved problems

6. Fulfill requests by clarifying desired information, completing transactions, forwarding requests

7. Provide personalized customer service of the highest level

Please Note : No cabs shall be provided.

Salary offered : upto 3.00 Lacs

Job Location: Gurgaon

Kinza

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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