Role : Customer Account Executive (AE)/Sales Coordinator/Inside Sales Executive for North/South India.

Experience : 4+ Years

Reports to : Inside Sales Manager (PAN-India)

Job Description :

- Customer Account Executive (AE)/Sales Coordinator/Inside Sales Executive's primary duty is the management of Client's Publishing's customers. Sales Coordinator/Inside Sales Executive will be directly responsible for servicing all existing business relationships, securing the renewal of all existing subscriptions as well as selling upgrades and additional products.

- Direct Sales Excellence : Take charge of selling direct publisher information products to top universities and institutions in assigned territory accounts. Whether you're a lone wolf or a team player, success is within your reach.

- Active Selling : Engage clients through telephone and email, showcasing your persuasive communication skills.

- Marketing Strategy : Collaborate to shape and execute marketing strategies for your assigned territory, ensuring maximum impact.

- Pricing Mastery : Understand the pricing system inside out and tailor it to suit each unique case.

- Sales Support : Handle all aspects of the sales process, from preparing quotes, administrative tasks, and even setting up trials.

- Data Management : Keep subscription information up-to-date, correct errors, and provide valuable insights for system improvements.

- Technical Support : Escalate technical issues as needed, keeping the sales management in the loop.

- Account Management : Handle account setup and maintenance, including user profiles, branding, authentication, and reporting.

- Subscription Expertise : Manage subscriptions, extending or stopping product service based on well-thought-out plans.

- Travel : Attend national and international conferences and make occasional customer visits when required.