CupShup - Executive - Client Servicing/Key Account Management (1-2 yrs)
- CupShup is looking for Key Account Executive.
- You will be responsible for handling the overall requirement, management and meeting expectations for the brands. Right from managing, servicing, reporting, scaling, retaining, etc. One of the most dynamic roles within the organization
- Act as the main point of contact in all matters relating to client concerns and needs
- Build and strengthen client relationships to achieve long-term business relationships
- Maintain accurate client records, keeping track of any contract updates and renewals
- Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
- Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
- Building and managing productively engaged team with focus on providing best experience to the clients.
Daily and Weekly Responsibilities :
- Take inquiries and requests from clients and address their needs
- Stay on top of accounts, making sure they- re receiving services that are within their budget and meeting their needs
- Meet regularly with other members of the team to discuss progress and find new ways to improve business
- Generate progress reports to give to clients and higher-ups within the organization
- Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
- Plan according to the brief by client
- Proposal, Commercials, Campaign SOP and Report Sharing
- Working/Acting a sync between BD and City Operations team
- Filling the gap of expectations and deliverables
- Discover new mediums and engagement
What's in it for you?
- Opportunity to work with top-notch growing brands and startups
- Learning marketing, integrated campaigns, and growth-hacking of brands in different sectors
- Become a part of an enthusiastic and fast-growing organization
- Be an active stakeholder and key driver of the organization
- Post Graduate from a reputed Business School
- 1+ year of experience as Client Servicing, BD associate, key account executive
- Hands on experience in client handling and client relationship building
- Passionate and self motivated
- Leadership attitude
- Good at communication, expression, mail, presentation - excel || word || powerpoint
- Willing to learn not only management but also marketing and the other functions
- Tactical approach mindset
About CupShup :
- Byjus, Ola Cabs, Dunzo, Swiggy, Zomato, Uber.
- What is common across all of these shining stars of Indian Startup World? They are the most valued startups of the country. True. They are Unicorns or Soonicorns. That's also true. They are changing the game and consumer behavior in their respective segments. Correct!
- But there is one small detail common across these. CupShup was fortunate enough to partner with all of these brands during nascent/early stages of their journey and we are still helping them reach their audience pan India!
- CupShup, a 7 year old RoI-focused growth partner to startups and brands like HUL, Marico, SBI, ICICI, have been a major contributor in scaling the biggest names in the startup world. We are proud to contribute in our small way in taking these brands to its target audience in an innovative way and make a name for ourselves to rely upon in the process. We are a 200 member team spread across 12 cities of the country which specializes in scaling up the brands quickly. CupShup is a 360 degree growth partner with offerings across Creative, Digital and Offline marketing that provides a seamless planning, marketing budget allocation and execution to reach brand goals. CupShup has helped more than 300 brands scale up to its potential across the country and currently we are scaling up a cohort of 45 brands.
- We need more hands on the deck! People who are fascinated by the entrepreneurial zeal that has gripped our country and hustle that goes behind the scenes. If you are a hustler who wants to understand and be part of the sea change that India is witnessing and wants to be a part of a dynamic team.
You can read about us and understand how we have brewed innovation in detail at www.cupshup.co.in