Culture Holidays - Executive - Front Desk/Customer Service (0-3 yrs)
Front Desk Executive
Job Responsibilities :
- Coordinate business communications on emails, coordination with the clients (B2B)on their enquiries
- Maintain data on excel
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among clientele
- Greet and welcome guests
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
Job Requirements :
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
