Culture Holidays - Customer Support Role - International Process (1-6 yrs)
Job Responsibilities
- Coordinate business communications on calls (inbound/outbound), emails, coordination with the clients (B2B) on their enquiries
- Maintain data on excel
- Uphold a strict level of confidentiality
- Develop and sustain a level of professionalism among clientele
- Other additional and/or alternative duties as assigned from time to time, including supporting other departments or Executives as needed.
- Handling inbound/Outbound customer queries from U.S. Customers related to new reservations, cancellations, exchanges, etc.
Job Requirements
- Advanced Microsoft Office skills, with an ability to become familiar with firm-specific programs and software
- Strong organizational, project management and problem-solving skills with impeccable multi-tasking abilities
- Exceptional interpersonal skills
- Thrives in a fast-paced environment
Customer handling experience required.
Benefits
- Monday-Friday- Work from Office, All Saturdays-Work from home
- PF/ESI
- Health Insurance
-Employee Engagement Activities
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
