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25/08 Sraddha Dutta
Talent Acquisition Manager at Cubix Bpo Services Pvt. Ltd

Views:119 Applications:37 Rec. Actions:Recruiter Actions:9

Cubix Bpo Services - Executive - Customer Service (0-10 yrs)

Anywhere in India/Multiple Locations/Metros/Bangalore Job Code: 289110

- Achieving monthly sales targets by identifying and developing new customers.

- Ensuring high levels of customer satisfaction as well as upsell and cross sell potential within existing customers to maximise Sales.

- Pre-sales and post-sales follow up.

- Building strong and collaborative relationships with other internal stakeholders.

- Monitoring market trends and providing regular competitor feedback.

- Handling inbound calls in a professional manner.

- Resolving customer inquiries and requests and ensuring strong customer satisfaction.

- Escalating customer feedback as required.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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